Locked out of Candy Crush Saga Level 36 since 10/19/2014

Question

I played one game in level 36 and lost. A message popped up indicating I was locked out for 70 plus hours, minutes, seconds until the tooth fairy unlocked the game. After 5 days I  checked and all zeros were indicated but the game was not unlocked. Every game from Level 36 to Level 44 is showing locked. It has been 20 days, please tell me what to do. I'am playing on King.com.

Tracy-7 · Accepted Answer

Hi Peewee ! Thank you for contacting King Care !! Sorry you're having a problem with the road block. I am passing your message along to the moderators so we can get you back on track.