Lost levels on Candy Crush going to new phone

Talex_Smith

I recently lost my phone and now have a new one, I was on level around 1049 on Candy Crush, I never used Facebook for it and downloaded new Candy Crush and am back at level on like all the rest who have posted on here. Would appreciate some help in retaining my levels.

Thank-you

Creative_Elsa

Hi there, sorry for the delay in responding but thank you for writing us here at King Care. We are trying our best to keep current with the messages here in the community, so please bear with us as we address very old messages. Are you still having this issue? Do you still need help?