Created account but cannot sync to current progress of level 2061 on new phone

syn-2

Downloaded candy crush to nee phone lost progress was on lvl 2061 now reverted to llvl 1 - tried playing 1 lvl in hopes it would readjust/sync but no go please help

Cezdiamond

Hello!  Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. 

The Blog includes lots of steps on how to fix this problem yourself :-)

If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. 

Many thanks