i lost my progresss need help pleasee

Mvr_Shelly

i lost my game progress from level 1714 straight back to level 1 after connecting to facebook please help !!

Julie_Ann_Conkle

I can't remember the exact level I was on, but I was way up there, and suddenly, I am back to the beginning, and it won't even let me play.  Everything I click on, it just makes this plunk sound.  I am so frustrated.