I lost all my progrees when changed my iphone

Armando_Cruz

I changed my iphone and restored my info. I lost everything in candy crush. I registered in kingdom in the old one, but the button never appeared in the new one. I started to play in the new one and now I lost my level in the old one?!?! HELP!!!

Cezdiamond

Hello!  Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. 

The Blog includes lots of steps on how to fix this problem yourself :-)

If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. 

Many thanks