Contest was Cookie Island and ended on 11/20/17. I reported it and received and email asking if every thing was okay with the resolution. I was not told what or when someone tried to resolve this or what they did to help me obtain this award. I spent several Dollars to get 1st place.. Just want what was stated for the award. I had another contest that I obtained the awards with no problems so I do not think it is a problem with my PC. I feel that I have been ignored about this topic.. Very frustrating over a week STILL not resolved.