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I’ve just got a new phone and my levels are back at 0!! I was on 808! I always just used the play button and never logged in but last night before switching, I logged in with Facebook to save my levels. They’re not showing though!! HELP!!!!
Preciso de ajuda para voltar de onde parei no nível 633. O jogo travou e tive que atualizar 2 vezes e ainda assim não ia para a próxima fase 634. Desinstalei e instalei de novo porém o jogo volta no nível 1. Me ajudem pois não quero começar tudo de novo. Por favor help!!!!
Hi Tazz Stander,Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards and have a great day,Tony - King Care Team
Hi Tazz Stander,
Thank you for posting this here on King Care.
I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.
Kindest regards and have a great day,
Tony - King Care Team
Hi Gavin J,
We are constantly working on improvements as well here on our community site.
Wow how did you get help from a moderator in an hour?
I had the same thing happen to me a few days ago but can’t get any assistance with it.
I went from 1360 to 1 on Classic and 1070 to 1 on Soda.
When can I get some to help me on the matter?
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…