Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi Chris, sorry for the delay in responding but thank you for writing us here at King Care. Are you still having this issue? Boosters and lives are saved to your device so you can play the game offline. You can read more about it here:
https://www.elsalanger.net/blog/where-did-my-free-boosters-go-on-my-mobile-device
If they were purchased items, payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1