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I lost all my progress. Is there a way to restore it?

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Jazz_Moli
Jazz_Moli Posts: 1 Newbie

I played a long time and reached level 1665, but than I tried to connect to my facebook profile and suddenly was back to level 1. Is there a way to restore my previous levels? Please, help.

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  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Hello Jazz-  Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. 

    The Blog includes lots of steps on how to fix this problem yourself :-)

    If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. 

    Many thanks

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