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Level 2
I've been experiencing loading problems for way too long now. It is really frustrating losing lives when the game crashes or, like this morning, I have passed level 2195 and it crashed before updating, so I need to pass it again. We did not ask for the changes you have made. I am not saying that these are bad, but what is the point of developing a game if you cannot make it work??? I have disabled everything on my laptop which might use memory whilst playing, but the game is still crashing on a daily basis... Sometimes it loads again on the old version (which I do not really mind, as long as I can play), and sometimes it stays this way for days... clearing cache did not help neither, and it's the same on Chrome, Mozzilla and Edge. The question is simple: can you fix the loading issue: yes or no? I have six more games which I used to play, if the problem will persist I will just simply turn to another preference, as most probably other thousands of players will and already did. Looking forward to receiving your reply
Hi there, sorry for the delay in responding but thank you for writing us here at King Care. We are trying our best to keep current with the messages here in the community, so please bear with us as we address very old messages. Are you still having this issue? Do you still need help?