How am I supposed to play everyday when half the time I get the " oops, something went wrong"

Barbie_Ashby

game is loading then I get that goof saying " oops, something went wrong, we're working on fixing it."  BS  can't play the gift board for playing everyday when half the time the game won't load. Don't tell me to update or clean blah blah.  Fix the software !  thank you

_Elsa_

Hi Barbie, sorry for the delay in responding but thank you for writing us here at King Care. Are you still having this issue? Do you still need help?