Overcharge

Maresew

I pay £1.99 for 15 extra and yet I never seem to get more than 5. Also yesterday I was charged twice within same minute and still only received 10 extras. Feeling cheated out of my money

_Elsa_

Hi Maresew, sorry for the delay in responding but thank you for writing us here at King Care. Are you still having this issue? Do you still need help?  As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1