After leveling up, I was promised 5 hours of free play time but did not receive my reward; why?

Natalie_Kircher · December 2017

Leveled up and didn't receive my 5 hours of free playtime reward

_Elsa_ · July 2018

Hi Natalie, sorry for the delay in responding but thank you for writing us here at King Care. Are you still having this issue? Do you still need help?

After leveling up, I was promised 5 hours of free play time but did not receive my reward; why?

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