Not receiving purchases

Micayla_

twice today, I have purchase the starter package,  but haven’t received it. The first time I got the gold bars, but nothing else. The second time, I didn’t get anything. 

_Elsa_

I will elevate this to a King Admin who will look into your account.  Please be patient because things are backed up with some recent glitches.  You should get a private message in your profile but please give it a few days.