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Third Inquiry
We have made three in-app purchases on Candy Crush Saga. My credit card was billed on 12/30/2017 but nothing has been loaded to my game.
Please note- this is the third inquiry we have made via your online support.
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Hi there, sorry for the delay in responding. There have been some glitches in the game so the King Admins have been backed up responding to messages. I am going to elevate this to a King Admin who can look into your purchases and then you will get a private message in your profile. Just please be patient because it might take a couple of days before you get a response. Thanks for being patient with us.
