Since yesterday cannot send lives or ask for lives. Does not move, just sits when I hit send.

Question

When I try to send lives to friends or all for lives, it does not move, just sits when I hit send.

Linda_Hennes · Answer

Hi Linda!

Can I ask for the following information?

1. Has troubleshooting been done, if yes then what?

2. Game app version Google Chrome

3. Make and model of device

4. OS system installed

5. Available storage on device (if mobile device)

6. Screenshot of error, is there an error message?

Thanks a lot!

No error message. Don't know anything about storage a d other thing as. I didn't change anything, just quit working

Linda_Hennes · Answer

Hi Linda!

Can I ask for the following information?

1. Has troubleshooting been done, if yes then what?

2. Game app version Google Chrome

3. Make and model of device

4. OS system installed

5. Available storage on device (if mobile device)

6. Screenshot of error, is there an error message?

Thanks a lot!

I have restarted my device which is a Kindle Fire. Still does not work. Just sits when I try to send

Cezdiamond · Answer

Hi Linda!

Can I ask for the following information?

1. Has troubleshooting been done, if yes then what?

2. Game app version Google Chrome

3. Make and model of device

4. OS system installed

5. Available storage on device (if mobile device)

6. Screenshot of error, is there an error message?

Thanks a lot!