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What can I do to retrieve mu Candy Crush Saga game levels?

Silva_Marcantel
Silva_Marcantel Posts: 1

Level 1

I purchased a new iPad.  I had acquired Candy Crush through the Apple App Store some time ago.  I deleted it from my old iPad to install it on my new one.  However, it was installed as a new game and not with my old levels.  I thus went back to reinstall it on my old iPad but it also installed at the beginning rather than the level I was at.  What can I do to get my levels back?

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Answers

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,121

    If you have saved the game by connecting it Facebook or Kingdom, please reconnect it to your account and the progress and gold bars will be restored. 

    If you haven't saved your game by connecting it, we can manually restore it for you. I messaged you to help you out if you lost your game. 

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