asking again.. NO prizes from winning Island

highlandergirl

2 days no answer.. keep getting error when I try to send email.. NO awards for winning island by a LARGE number.. Why?? Please help have screen shot to prove.. ugh.. 

_Elsa_

Please upload the print screen and then I will try to elevate to a King Admin.

_Elsa_

Thanks for the print screen.  I will elevate it to a King Admin and you should get a private message here on King Care.

highlandergirl

I appreciate it. Thank you

highlandergirl

so it just happened AGAIN... I won 6 hours.. the window popped up I claimed and it gave me NOTHING... grrrrrr...

_Elsa_

Oh no!  I'll elevate this new message to my King Admin.

Cezdiamond

Hi @highlandergirl I am really sorry that you did not receive your rewards, you have worked hard and I can completely understand your frustration. 

I will check your account now and I will send you a private message. 

Thanks! 

Cezdiamond

Oh no!  I'll elevate this new message to my King Admin.

Thanks Elsa!