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I would like to reset candy crush progress. But I have Gold bar that I Purchased. What to do?

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Jill_wood
Jill_wood Posts: 2 Newbie
in Support

I would like to reset candy crush progress. But I have Gold bar that I save and purchased. If you manual reset my game progress, am I still getting my Gold bar that I had pruchased?

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  • Jelly_Jenny
    Jelly_Jenny Posts: 1,889 Community Manager
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    Hi Jill!

    If we manually move your game to level 1 your Gold Bars aren't affected. Your Gold Bars are saved in our player account (connected through your Facebook or Kingdom account) and are saved even if your game is reset. 

    If you disconnect the game from your FB/Kingdom account, and connect the game to another account you won't be able to see those Gold Bars. 

    I can see that my colleague has replied to your email already so please go ahead and reply to that if you have any further doubts. 

    Have a great day :)

    Jenny - King Care Team

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