Dropped me back almost to the beginning! :-(

dan_cozine

I finished level 1494 on the Windows 10 app (PC, not phone). A pop-up appeared with a bonus of 50 gold bars. I accepted it and then it sent me back to level 39. What the heck happened and how to I get back to the correct level?

dan_cozine

Here is a link for windows 10 syncing issues. Hope it helps https://care.king.com/en/candy-crush-jelly-saga/cant-get-your-games-to-load-on-windows-10-check-this-out

Hi Tracy. Thanks for your reply. I read the information at the link you provided but I don't understand how it applies to my situation. The game loads fine and does not crash. The issue is I reset back to almost the beginning of the game for no apparent reason. I need help getting back to the level I was last on--1494. Thanks.