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This has happened twice today already and on many previous occasions.
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I want the gold bars I purchased or a refund
Hello fionaquinton,
Thank you for contacting King Care! Unfortunately King Care no longer handles purchase/payment issues. You would ultimately have to email King in order to get your refund. Please read the blog below in order to do so.
https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1
Thank you,
Jilly