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Level 1909 crashing at a crucial point in the game usually when I'm about to switch 2 sprinkles together or a sprinkle and striped - only happening when playing on my pc
And can you change my picture please
Hello lalee,
Thank you for contacting King Care! You can make sure there are no other windows open while playing the game. Also, clear your browser's cache and hopefully this will work better for you. If you want to change your picture on this site just click on your pic and that will bring you to your profile page where you can upload another picture. Click on my settings to the right and then click the plus sign over your picture.
Hope this helps!
Jilly
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8599
Hello, good day. I am sending an email from Iran. We connect with VPN to play your game. For several days now, it keeps saying "Please restart or try again later". It keeps saying "Please do not reinstall the game". It cannot connect. It cannot go online and cannot use the rewards. What happened???
I’m having an issue where I might be in the middle of playing a level, or even recently won, but it hasn’t transitioned to the next phase and have to put my phone down or look up a message in another app. When I come back to the game it restarts the app and I lose my progress, ultimately then losing the level and the…
How do you break down the bubblegum dispensers, please? Should I focus on the marshmallow stick in the middle? Thank you. Merry Christmas🎄
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
