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Used Samsung Smart Switch to transfer games to a new tablet problem is that it started me back at level one I do not want to loose my hard earned progress how can I transfer games and keep my present level?
You will need to connect the game to the Facebook or Kingdom account that was connected to the game to sync your progress to another device. The game gets saved in our system only by playing Facebook or Kingdom connected.
If you used Samsung Smart Switch, then please contact Samsung Support for help.
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
