Losing lives because of game suddenly stops in candy crush saga

Question

I tried to play the game on my laptop this morning, after a few moves, the game suddenly stop and  say "An error has occured. We are doing our best to fix it, please try in a moment." I already lost 3 life in the last half hours. Can someone fix this issue?

Creative_Elsa · Answer

Hi Moonstone,  sorry for the delay in responding and I thank you very much for posting here on King Care.  Are you still having this problem?  If so, please write back here and please upload a print screen so that we can read the error message.