How do I request a refund?

Question

I purchased gold bars for $39.99 and meant to purchase the $5.99 package.  I immediately stopped playing in the middle of the game as I did not want to use any of the bars.  Thank you.

jessiezz · Answer

Hi there, my kid accidently purchased gold bars for 40 USD !!!! I think he was playing and he kept clicking on it. And, I just came to know. Can that be refunded by any chance? Please and Thank you!!

Jelly_Jenny · Answer

Hi eauger,

Please follow this link to find information about purchases and refunds: https://goo.gl/MR7Eq9

Take care.

Jenny - King Care Team