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I want to restore to level 347

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SuzanneV1210
SuzanneV1210 Posts: 2 Newbie
in Support

Hi Can you please restore my level to 347?  When I log in to my Candy Crush Saga through facebook it put me back to level 1.

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  • _Elsa_
    _Elsa_ Posts: 36,741 Sweet Legend
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    Hi Suzanne, can you try to clear the history first.  Then log out of Facebook and log back in to see if that works. It has worked for other fans.  If that doesn't work please write back and I can elevate this to a King Admin. to check it out for you.

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  • SuzanneV1210
    SuzanneV1210 Posts: 2 Newbie
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    Elsa, thanks for your suggestions.  I logged out of Facebook, cleared my history, and even tried a Google Chrome browser.  I am still not restored to level 347.  I am stumped.  Please elevate to King Admin.  Thank you, SuzanneV1210

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  • _Elsa_
    _Elsa_ Posts: 36,741 Sweet Legend
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    Ok I'm going to elevate your issue now to a King Admin.  You should be receiving a private message here on King Care.

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