Sign Up!

Candy Crush message an error has occured?

Diane_Byrd
Diane_Byrd Posts: 3

Level 1

Every time I get a colored chocolate ball and a strip or wrapped candy next to each other and try and use them, I get this message and error has occurred and we are working to solve the problem...What are you doing to correct this? I see others have posted the same thing. It's been going on now for like a week. Very discouraging...Please Help!

Answers

  • _Elsa_
    _Elsa_ Posts: 37,045

    Hi Diane, sorry for the delay in responding and thank you for your patience.  There is a glitch that the King team is aware of and this is it - when using the color bomb which looks like a chocolate ball with sprinkles on it, the game freezes!  They have been working on this for a couple of weeks already but haven't found a resolution yet.  Please refrain from using this booster until further notice.

Hey! Would you like to give us your opinion?