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Marcin_Sternicki
Marcin_Sternicki Posts: 1

Level 1

Hi

I browsed the offers, I did not intend to buy anything. By chance, I bought  gold package. I wanted to cancel it with a finger click, but toutch ID approved the purchase. Can I ask you to cancel this

Answers

  • Please contact Apple/ iTunes Store directly since they handle all transactions and refunds made through iTunes or App Store.

    To request a refund from Apple/ iTunes, please click here below, log in to your Apple-ID account and click on the “Report a problem” button to the right of the purchase:

    reportaproblem.apple.com

    You can find further help regarding refunds here:

    https://support.apple.com/en-us/HT204084

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