Facebook login and lost all progress

Castleman

So, I do not use Facebook. After candy crush stopped let me spin the daily wheel because I was not logged in, I caved and created a Facebook acct. I did not have a king login, either . As soon as I linked my new Facebook account, it took me from my current level to level 1. I was somewhere around 2600!!!

Is it possible to undue the damage??

Creative_Elsa

Hi Castleman, my heart is aching for you and your frustration right now.  I hear you!  When you don't play the game through Facebook your progress doesn't hold if any changes occur.  It's very important to play the game through Facebook because that's how your progress gets saved.  Once you do log in to a Facebook account it will start you back at the first level because your progress was never saved.  Let me try to help you with this.  I am going to elevate your issue to a King Admin and she might be able to get you some progress back.  Since it is the weekend she is not there so when she does return to the office she will read this message and write you privately.  How does that sound?