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I have played candy crush many years but today I won a 3 hour playtime and it didn't show up. Who do I contact to fix this?
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Hi Sarah, When you win the infinity levels for a certain time frame the clock starts counting down immediately so if you walk away from the game or turn the game off and come back later I believe that you will have lost that time. You have to start using that infinity immediately and stay with the game for that amount of hours in order to use it up.
