Please help me!!

Alexia_Mia

I have play this  game on my ıpad without Facebook account.I mean I had an account before but I had erase it.after that I play the game without Facebook account.I have made a new Facebook account today on my ıpad. After that I connect my game to this new account but the game has started from the first level.I was on level 1648. How can get my level back? Please help me...

Creative_Elsa

Hi Alexia, when you play the game through Facebook it's recognizing that email account.  When you start a new Facebook account there is no way to sync your old progress to a new account.  Facebook doesn't recognize a syncing of these two accounts.  What I can try to do is to elevate this with a King Admin but since it's the weekend she is not available.  I will forward this message to her and she might be able to add some of your levels into your new account but please be patient because we are backed up with glitches.  She should respond to your privately here on King Care.