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Level 1
I opened up my app today to play and it had me at level 377 and I am supposed to be at level 1367. I've logged out and back in and don't know what happened. Please help me restore these.
I'm sure your game is backed up
Can you try the following:
- Disconnect the game from Facebook (if connected).
- Delete Facebook App if you have it installed.
- Clear cache from your Safari: http://www.imore.com/how-clear-stored-website-data-ios-7-safari (super important)
- Restart the device and try connecting the game back to Facebook so your progress can sync.
This should do the trick!
/QueenB