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Lost progress

Todd_Sellers
Todd_Sellers Posts: 1

Level 1

I opened up my app today to play and it had me at level 377 and I am supposed to be at level 1367. I've logged out and back in and don't know what happened. Please help me restore these.

Answers

  • QueenB
    QueenB Posts: 15,743

    I'm sure your game is backed up ;)

    Can you try the following:

    - Disconnect the game from Facebook (if connected).

    - Delete Facebook App if you have it installed.

    - Clear cache from your Safari: http://www.imore.com/how-clear-stored-website-data-ios-7-safari (super important)

    - Restart the device and try connecting the game back to Facebook so your progress can sync.

    This should do the trick!

    /QueenB

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