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Hello recently i have purchased add one for the game and would like to be refunded. I also would like to be banned from buying future purchases. This game is Addictive and would like to have all refunded.
bburnstein2002@yahoo.com
Please contact Apple/ iTunes Store directly since they handle all transactions and refunds made through iTunes or App Store.
To request a refund from Apple/ iTunes, please click here below, log in to your Apple-ID account and click on the “Report a problem” button to the right of the purchases you want refunded.
reportaproblem.apple.com
You can find further help regarding refunds here:
https://support.apple.com/en-us/HT204084
Best way to avoid making any further purchases is to delete the app and/ or remove your payment details from your Apple-ID. For more help with this, please contact Apple Support who have access to your purchases and payment details.
https://support.apple.com/en-us/HT201266
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…