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Elsa you asked what device I play on. I am playing on iPad Air IOS
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So you're still having issues connecting the game app? Can you try the following and see if it helps:
- Clear cache from your Safari: http://www.imore.com/how-clear-stored-website-data-ios-7-safari (super important)
- Restart the device and try connecting the game back to Facebook or Kingdom so your progress can sync.
/QueenB