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Hi I want to change my location on candy crush game.i have moved to Sri Lanka I changed my phone settings but it’s still showing United Kingdom.please help to change thanks
Hi Gazaly,
Here's what you can try to change your location information:
- Open your game and make sure you are connecting the game to your Kingdom account
-Go to the device's settings and make sure both region and language are correct. Both need to be correct. If you for example have chosen Sweden and Spanish on your device, the game can then take Spain as your country.
-Go back to the game and tap the Settings > Kingdom icon and log out from your King account.
- If you have the ranking feature on the top left on your game map, tap on it and check that the country is correct beneath the avatar. Otherwise ignore this.
-Close the game and wait an hour so the country updates in our system.
-Finally open the game and connect back to your Kingdom and the country should be updated. If not, then you will need to keep the incorrect country in your game.
I hope this helps!
Jenny - King Care Team
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My doubt isn't cleared since yesterday. I want my money back or the gold bars.
I cannot get pass level 12,613. This is another level that is going to require MANY bars, if you're willing to use them. Maybe there's a "trick", to get pass this level? If so, please pass along any helpful info!
in game
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
How do I change teams in candy crush saga
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
