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I've now reached level 46 and it stated no new frame until level 50. I'd like to have the level 45 frame.
Reinstalling might not be worth the trouble as you might lose your saved up boosters and lives
If you have lost any purchased items, please contact us through the game app:
- Open the game
- Tap on the left bottom corner
- Tap the cog wheel
- " Help Center"
- Choose the appropriate category
- Select "Contact us" at the bottom
Like I said this frame might be done for but hopefully the next one will change correctly.
Jenny - King Care Team
I've uninstalled and reinstalled the app and now my bonus' are reporting incorrect quantities. Also, I still have the wrong frame. :-(
The experience ranking feature is still being worked on which means there might be some occasional bumps on the road. Apologies for any inconvenience caused.
If the next one doesn't change, try reconnecting the game to your Facebook / Kingdom account and make sure you have the latest game app version: http://to.king.com/4zGs
Have a Sweet day!
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Which is the last level?
I’ve passed level 21,000 and would like to receive my badge.
I use Candy Crush saga on my IOS machine and my Windows PC. Have switched over to a new PC and appear to have lost my account. Looks as if King have issued a new King ID to my email so no progress if I log on with the PC BUT the IOS machine is fine. Email / Password for both is the same!. How do I get Windows to see the…
Hello. Everyday the last week I have been getting the option to start the Candy Royale but when I hit play it gives me a screen saying "event not available" This has never happened on my other accounts. Is there a way to fix it?
Where on my template can I find the double arrows for more respons. Seems like they've gone missing since I've rebooted my play again. Thx.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
