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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I have lost all my progress after connecting to facebook. I was on level 2146 and have made some in game purchases already. After connecting it reset me to level 1 please help!
Thanks for writing back. I will now elevate this issue to a King Admin and you should get a reply here on King Care. Please, please, please in the future play through Facebook or the Kingdom otherwise it will happen again.
Hello Candy Crash! Do you now have an account set up? Elsa, is right please in future make sure you always have your account backed up.
I will send you a private message through King Care now so that we can resolve the problem.
Thanks!
hello elsa, thanks for the quick response, I played until lavel 2146 without facebook. Only here did I connect with a new facebook account. I am grateful for every hope.
Hi Candy Crash, I like your name! Were you connected to Facebook the entire time that you've been playing because Facebook saves your levels? If you weren't, then that's why you are back to level 1 once you've connected because it is showing that you just started the game. Please let me know if you were playing the entire time on Facebook so that I can guide you in a certain direction. If not, then I have to guide you in another direction.
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can you please take a look and give me back mine golden bricks? I had over 2 thousand, and they disappeared!! I have send several emails and nothing has been done. Just general responses. Please!!! My user id: 15953290525
Ang Ganda sobra
Finally got rid of black blobs on Candy Crush, but have now appeared on Alpha Betty. Screen just flickers on Candy Crush. What is the problem? Why is King not publicly addressing these VERY WIDE spread issues, and why is it taking so long to fix? All issues started after recent updates. Android phone... I miss my games!!!
I have been trying to passando level 10611 for two days, but there is no yellow candy. I can see other players are having the same problem
Hello I've been at level 19081 for about 15 days and there's no way to pass without extra lives and boosters. The game has become boring without these aids 😞 Wow, they said the videos/rewards were in testing 😧😧 for over 12 years???? Testing???? It's a shame, the only game I liked, does anyone recommend another one?? Cheers
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
