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Have new I pad and cannot download candy crush at current level always shows restarting at level one
You're very welcome
Thank you Chicken Slayer !!! I knew one of you would help out quick !! You rock !!!
Hi Karen !! Sorry I know nothing of I pads, but I am forwarding your message to my fellow superusers, so someone can help get you back on track. Thank you and have a great day !!
Hi Karen, how did you previously connect on your old ipad? Its always a good idea to connect to Facebook or the Kingdom then you can sync your data across.
If you haven't done that, come back and let us know and I will escalate it to a moderator if you previously logged in using an email address.
If you have, here is a good Connection link which shows you how to reconnect
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I can play Candy Crush as long as I don't log in using Facebook, but when I log in with Facebook to retrieve my my account, Gold bars, and my level, i get a "Connection Error" try again later. I have uninstalled and reinstalled the game 3 times and it's always the same. I'm playing on my PC Windows 11. It just started…
Hi! I spun my daily reward wheel and recieved my 2hr colour bomb. But it won't activate. Any ideas please? X
I’m having an issue where I might be in the middle of playing a level, or even recently won, but it hasn’t transitioned to the next phase and have to put my phone down or look up a message in another app. When I come back to the game it restarts the app and I lose my progress, ultimately then losing the level and the…
Hola buenos días...como puedo ver videos para que me de premios por favor
Hello, good day. I am sending an email from Iran. We connect with VPN to play your game. For several days now, it keeps saying "Please restart or try again later". It keeps saying "Please do not reinstall the game". It cannot connect. It cannot go online and cannot use the rewards. What happened???
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
