When I connect to FB all my progress is lost. Any ideas please?

Andrew-11

At the moment I use my King account to save my progress but now I would like to connect to Facebook. When I do all my progress is lost and it starts me from level 1. 

_Elsa_

Hi Andrew, see if this link helps you:  

https://care.king.com/en/blog/article/how-to-create-and-sync-a-kingdom-account