Why am I not getting my daily rewards on Candy Crush. The wheel never stops nor do sweet treats.

Question

Two days this week the daily prize wheel never stopped turning and when I have collected enough sweet treats for a prize it just never shows up. I stopped playing Bubble witch sage because this kept happening.  I purchase a lot of boosters but if this keeps happening I may give up candy crush also.

Creative_Elsa · Answer

Please read the information here regarding the daily reward:  https://care.king.com/en/candy-crush-saga/is-your-daily-treat-calendar-stuck-in-candy-crush-saga

David_Jenkins-2 · Answer

My Daily Sweets clock has been wrong and not counting down for over a week. I don't know whom to contact to report the problem. I didn't do anything differently or change devices; from one day to the next, the clock glitched and stopped allowing me to earn sweets. Fix it!

Creative_Elsa · Answer

Hi Lynda, I am so sorry to hear that you are having this problem.  I haven't heard anyone else write about the daily wheel yet.  But have you ever tried the sugar drop challenge?  You can collect up to 13 free boosters every 8 hours and then you won't get as frustrated if the wheel doesn't work.  Here is a link to learn more about it:

https://care.king.com/en/blog/article/candy-crush-sugar-track-is-here