
Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
The new animations that causes boosters to “morph” from a colored candy to the special candy booster when beginning a level is glitching. The boosters are retaining their original color from the morph and are getting matched and setting off without switching. For example, a color bomb booster that I begin the game with morphs from a purple candy. Then when I use a different color bomb and switch it with purple, the other color bomb behaves as purple and is set off. This is extremely frustrating as boosters that I’m saving are getting set off. Also incredibly frustrating because it has been suggested when you have glitches to redownload the app into your phone— and when I did this I lost over 100 boosters and 60+ saved lives from friends. I’m incredibly pissed off! KING should do the right thing, restore my boosters and fix this dumb error. I’ve been a player for years and this makes me want to quit! Make sure when you add animations that they work correctly and don’t mess with gameplay!!
Hi Akachelle !! We appreciate your feedback. We have been looking into this issue for a couple of days now. I am passing your message along to the moderator page. Hopefully we'll get this fixed asap. Thank you for contacting King Care, and have a great day !!