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Lost progress
Kirsty_Kopke
Posts: 1
Level 1
in Support
Hi there, I have been playing candy crush for ages now and was almost on lever 1500. It is the furthest I have ever managed to get. It told me today that I should log into Facebook as I could no longer see how I was ranked, and upon doing so I have been knocked down right to level 1. Is there any way I can get my progress back? As I really do not want to start from the beginning again.
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Answers
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Hi Kirsty,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
- Mark
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