Error message

Kelly_Collins-2

When I try to log into CC I get a message, an error has occured, we are trying to fix it, please try again soon?

Crazy Cat Lad

First make sure your browser is up to date and that your PC is Windows 7 or later version. If you play on Mac make sure your OS is Sierra or High Sierra. You can check this by clicking this link:

https://www.whatismybrowser.com

Then try with reinstalling the game to get the game back on track:

1) First, we need to remove the game from Facebook here:

https://www.facebook.com/settings?tab=applications

(don't worry, your levels, Boosters, Gold Bars won't get deleted)

2) Clear the cache on your browser:

http://www.wikihow.com/Clear-Your-Browser%27s-Cache

3) Close the browser.

4) Reinstall the game by clicking here:

https://apps.facebook.com/candycrush

Try also another browser than you currently are using. Recommended browsers for our games are Google Chrome, Mozilla Firefox and Opera.

If you have a Windows 10 PC, you can also download the game directly to your computer. You can sync your progress just by connecting the app to Facebook:

https://www.microsoft.com/en-us/store/apps/candy-crush-saga/9nblggh18846

I hope this helps!