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Hi Destiny!
You're connecting the game app to your Kingdom account on the new phone?
The orange Kingdom connection option is in your in-game settings (lower left hand corner once you open the game). Then be sure to tap on the "log in" option and connect the game to the same Kingdom account you had used on your old phone. You should then be on the right track.
If your game app on your new phone doesn't connect properly, give these steps a try: https://goo.gl/CzvzrJ
Find more details from here: https://goo.gl/okgKPA
Jenny
That won't work if it only says "log out" on the app on my new phone. Doesn't say "log in"Hi Destiny!
You're connecting the game app to your Kingdom account on the new phone?
The orange Kingdom connection option is in your in-game settings (lower left hand corner once you open the game). Then be sure to tap on the "log in" option and connect the game to the same Kingdom account you had used on your old phone. You should then be on the right track.
If your game app on your new phone doesn't connect properly, give these steps a try: https://goo.gl/CzvzrJ
Find more details from here: https://goo.gl/okgKPA
Jenny