Why the errors?

Raven-3

Level 3000 +, not getting enough cherries and acorns to complete the game.  Also not receiving the “candies” when I purchase a gold pack.

_Elsa_

Hi Raven, first let's address the level.  Are you still stuck?  If so, here is a tip that might help you:

http://candycrushsagaallhelp.blogspot.co.uk/search/label/Level%203000

With regards to the purchase that you made, as payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here:  https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1

Please write back if you are still stuck and if the tip didn't help you.