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lost all my boosters
Lavinia_Miu
Posts: 1
Level 1
in Support
my phone died while playing candy and all my booster were gone when i entered the game again after one hour. i played very hard to win all those boosters and what you do is called stilling because even if i didn't buy them....still i worked many hours to get them!!!
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Answers
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Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars. I can try to elevate this to a King Admin who might be able to help you but please in the future keep in mind that boosters can be gone with any changes in the game or, like in your instance, your phone died. They suggest using them as you play the game.
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