iPhone update has me back on level 1

Question

Have been playing game for 3+ years (level 783 I think) and thought I had started using a king account so never connected FB acct to game.   Had some issues with phone and finally able to run updates.  Uninstalled - reinstalled - connected to FB.  Still at level 1.  Is all lost?

jkbig19 · Answer

Absolutely will going forward!  (I miss playing so I hope they can resolve)

Thanks again!

Creative_Elsa · Answer

Ok I'm going to elevate this to a King Admin and you should get a private message here on King Care but she won't be in the office until tomorrow.  Please, please in the future either play through Facebook or the Kingdom otherwise you might lose your progress again.

jkbig19 · Answer

Correct I wasn't connected to either. :(  I then went in and created an account thinking just maybe I had done that previously - but no. Level 1.