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Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
I have lost my progress. I was on level 965 and now I'm back on level 14. How do I fix this?
Hi Raaksha, have you been playing the game through Facebook or the Kingdom because they save your progress. If you haven't then that's a problem because using a mobile device can cause you to lose progress. Please write back giving me more information so that I know which direction to point you in.