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Candy Crush Lives lost

Mary_Lee
Mary_Lee Posts: 4

Level 1

I had over 150 lives that had been gifted to me and now they are all gone, On level 3160 i had only 11 moves and so unistalled and re installed as was mentioned but lost my lives as well as my boosters

Can you help?

thanks

Mary Lee

Answers

  • _Elsa_
    _Elsa_ Posts: 37,020

    Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost.  For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars. 

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