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Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi there, sorry for the delay in responding. Are you still having this issue? If so, please write back here and let us know where you have been playing the game - mobile or computer? Are you clearing out the history on whatever you are using? Here is some information about lives and the changes with the new version:
http://candycrushsagaallhelp.blogspot.com/2017/11/new-format-requesting-lives-from-friends.html