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Now the forum welcomes more languages.
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Hi there, sorry for the delay in responding. Are you still having this issue? If so, please write back here and let us know where you have been playing the game - mobile or computer? Are you clearing out the history on whatever you are using? Here is some information about lives and the changes with the new version:
http://candycrushsagaallhelp.blogspot.com/2017/11/new-format-requesting-lives-from-friends.html